Forum Discussion

HenrikC's avatar
HenrikC
Active Contributor
7 years ago

Slowness. Seriously... What's up with the lag and slowness?

I seriously don't get it. Is it just we here in Sweden that suffers from extreme logmein issues? It's so slow and laggy when connected to a client (LogMeIn client from macOS to macOS) that the only u...
jdemodl's avatar
jdemodl
Active Contributor

we are seeing a lot of lag and slowness in logmein. Particularly with open folders on their windows 10 computer. We have updated all the video drivers and reinstalled logmein. Anyone else have a fix for this? If i use teamviewer on the same computer i do not have any problem.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

jdemodl  I'm not aware of any known issues around data transfer delays.  Is this affecting the real-time remote control as well as folder sync?  Are all the host machines on the same network there?

  • jdemodl's avatar
    jdemodl
    Active Contributor
    5 years ago

    its not data folder syncing occurring its when users are maneuvering around their computer. I constantly get people complaining it is slow moving around windows explorer windows in LogMeIn. I have made sure I have ran all the updates on their computers and video card updates as well.  It is not the internet connection because if i connect to the same computers with teamviewer it is fine and smooth and quick.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      jdemodl  Thanks, and just so I understand fully --- the host PCs that your people are remoting into, are they in different locations, using different ISPs?

      • jdemodl's avatar
        jdemodl
        Active Contributor
        4 years ago

        the host computers are at our office in one location and the people are remoting into them from all over.