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Suddenly cant control client pc
I have been accessing a clients pc several times in the last 2 days to fix an issue.
suddenly when i connect back on i cant control anything cant move the mouse or click on anything. this has never happened before its just this one client? what could have changed?
Hi simonoestop
Welcome to the Community.
Have you tried removing the PC and adding it back again? It may have to do with permissions.
2 Replies
yeah i was trying to avoid having to go to site. but it think its going to have to happen. thanks Kate
Hi simonoestop
Welcome to the Community.
Have you tried removing the PC and adding it back again? It may have to do with permissions.
