Tips for Large Accounts

Hi there.

You have great questions! 

I would recommend getting in touch with your Account Manager at LMI and check with them if your account qualifies for a Customer Success Manager help.

Customer Success Managers help by sharing best practices to achieve what you are looking for.

Here it goes my 2 cents for O2M:

• The default quota for O2M is 1GB/task max AND 3GB/account max. For example, users can either have 3x1GB tasks or 255x11.7MB task, up to 1000
• The maximum number of Plans per account is 255.
• 1k machines at a time
• I would schedule tasks  for groups of 200/300 machines to run the plans at different times
• You can also create a self-healing action using alerts, whenever an alert triggered the associated task will run automatically, this is great to basic troubleshooting or start services 
• Pull the failed tasks history, and try to understand if there is a pattern to cause the same error on several machines 

For reporting:

- as you already figured out smaller groups are more responsive, I would break them into smaller groups so when running report do it by computer group, os it won't take too long to run a report

-