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Forum Discussion
LukeS
2 years agoActive Contributor
Trouble logging in to virtual servers running 15702
We have started noticing that we can get to the Ctrl+Alt+Del lock screen of serval servers but cannot pass the saved password or press the key combination to get to the unlock page. The other functi...
ampgroup
2 years agoNew Member
Same here. Thanks to this post I was able to make a workaround.
Go to link below and download previous version from July.
Remove 15702 and replace it with this 15576.
Since my server is in use, I ignored the restart request during the uninstall / reinstall process and had no problem accessing it afterwards.
https://logmein.en.uptodown.com/windows/download/1018962008
Hope this helps someone.
LukeS
2 years agoActive Contributor
We also found a temporary workaround in that if someone on the local network can log in to the VM with a RDP session and restarts the LogMeIn services while the RDP session is active then the new LogMeIn connection will have a "Terminal" option where it can swap to use the RDP terminal and can pass the Ctrl+Alt+Del key as normal.
(not a real solution but something).
- MarkusSTS2 years agoActive Contributor
We are seeing the same. I assume still no solution other than workarounds using other terminal software, and disabling automatic updates.