Forum Discussion
The design was to keep older operating systems on previous Central software versions, and not send any updates. In your case, we would be interested in the host logs from your affected Mac from the period of automatic update. Please let me know if you're able to grab those for Customer Support.
Hello Ash,
Remember, this is not on one of my remote hosts, this is on the machine I use to login to central and access the my remote hosts and is running "LogMeIn Client.app" from the /Applications folder. On first use every day, the auto-updateer overwrites the client with the incompatible client.
My current workaround was to change permissions on the "LogMeIn Client.app" folder, forcing the authorization dialog to appear, which I can then cancel and continue with my day.
That being said, I'd be glad to provide logs. How/where should I upload them and which files do you require?
Best,
Chuck
- AshC5 years agoRetired GoTo Contributor
Thank you for that clarification.
As of August 2018 Apple stopped releasing security updates for 10.11, and I am afraid we no longer support the client desktop application for Macs older than OSX 10.12. While we tried to keep the door open for a period, this was a change we eventually had to make permanent.