Forum Discussion
Yes, you will see this change. I have had computers show there are X amount of updates available but LMI has no details and then after a reboot or if a user actually does an update on their own, the X amount will change. I have even seen it change when Microsoft comes out with a new cumulative update that contains multiple fixes. The bottom line is that if LMI can see there are X amount available then it should have detail on said update so it can be applied and it's no longer doing that
After the weekend still reporting the same. I am going to continue to put this in until LMI can figure this out.
- telenberger3 years agoActive Contributor
I had an absolutely horrible call from their "support" yesterday.
Worst call ever.
I needed to remote into all my computers that won't update and provide logs for all, then I needed to verify my configuration of LMI to ensure the computers were pulling correctly and send that to LMI, then it would take a few days to get an answer from LMI as to why this isn't working.
Sorry, I don't have time for all that **bleep**.
Problem is not 2 months ago they told me that updates only become available to apply to computers when at least 100 computers in my company report the same update, then and only then can I apply, only problem is, I don't have 100 computers in my company, so how does that **bleep** work?
Support reads from a script, has no knowledge of the platform or its history. I started using LMI back with XP and never had an issue with updates, then when 7 rolled out there were a few hiccups, but support was helpful, knew the product and got back to you in a timely manner, even if it was a bigger issue that took some time, you still had regular communication with a knowledgeable person.
Now 10 rolls out and every version of 10 breaks LMI's ability to update computers like the program has been able to do in the past. Now its jump through this hoop, that hoop, bend over backwards and even after you do everything they ask, they come up with a new reason it doesn't work and start the process all over again.
LMI get your head out of your arse and either fix this or remove it from the program. You're not helping anyone anymore.
- Jason263 years agoActive Contributor
Still an issue with me as well and we have almost 12k computers. I agree they need to just remove the function if it will not work correctly. There has been no product development or movement on anything in LMI central for quite some time. It is very disappointing.
- Jason264 years agoActive Contributor
Showing 2 updates when I am on the machine
And still not showing correct in LMI
Just waiting for LMI to fix the issue
- Jason264 years agoActive Contributor
Here is my daily update of the ongoing LMI Windows update issue. Checked back in today and now it is showing 3 updates total with 2 still no details on, but I do have 1 showing up that I am able to do something with.
Went to the console of the computer and it shows the following. Well I guess it is getting closer to reporting correctly. As you see one of the updates is Servicing Stack update in February and LMI console should know about this update and be able to get the details about it.
LMI are you looking into this issue???
- Jason264 years agoActive Contributor
Slowly trying to work itself out. Still should be much quicker in getting the information of what updates. Does not really make this scalable.
- telenberger4 years agoActive Contributor
And right now I have the opposite, LMI says there is an update but when I go to the computer and run Windows update, it says there are no updates.
- Jason264 years agoActive Contributor
Yeah we are seeing that as well on some other test workstations. I am only noting the one with screenshots to try and be consistent with the troubleshooting, but yes we are seeing the same thing. All different variations of issues on workstations, Servers doesn't matter.
- oscarwingartz4 years agoNew Contributor
nah i've just got to the point that i dont care telling logme in of this kind of issues, it seems they never listen or care, remember the time when the antivirus section was empty?? i got the we are looking into it for about 3 months, now with this windows updates meh i just check every tuesday for updates take a screenshot and send it to all my user letting them know there are updates to be installed
- Jason264 years agoActive Contributor
Yeah I need to be able to do this on a larger scale. I have 11000 computers that I need to try an manage, so they need to come up with a fix.
- telenberger4 years agoActive Contributor
Exactly. This is one of their main selling points so yes, they need to get their heads out of their collective asses and fix this.