Forum Discussion

HenrikC's avatar
HenrikC
Active Contributor
7 years ago

Why are most hosts listed as restrictive all of a sudden...?

I have no idea what a 'restrictive' status is of the hosts, but since yesterday most of our clients are. What's up with that? Ay one have any idea?

 

4 Replies

  • HenrikC's avatar
    HenrikC
    Active Contributor
    7 years ago

    Hello

     

    yes, I called them today. Apparently some sort of mishap and that our accounmd had been downgraded. Not sure why it didn't state in clear text that there wasn't enough "liceses" or something. But we're back now.

     

    Thanks Ash

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    HenrikC  You might want to call into support directly from an affected Host that is unavailable.  I cannot say exactly what the problem is from here if they are all running the same LMI software versions, and operate on completely different LANs.

  • HenrikC's avatar
    HenrikC
    Active Contributor
    7 years ago

    Nothing have changed in our installations. This is affecting not only computers spread out in the country but also in the same building. Two computers on the same VLAN with the same version of LMI have different status, one is normal and online  while the other one has this "restricted" mode. THose two computers are identical in HW-sepc and macOS version.

     

    No response from support either... =(

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    HenrikC  Sorry about the confusion there.

     

    Did anything change on the affected client networks?

    Are there some listed as 'Restricted' that are also on different networks?