Uhg, I wish I had a good recommendation; We use the asset module for ServiceDeskPlus by ManageEngine. Its a good product, but the way that the agent runs to scan computers is my only complaint; You schedule it to scan computers at a particular time, and if that computer isn't online, the scan fails. 90% of my seats are scattered across the country and using cellular hotspots to connect, on different shifts, etc., so I have a lot of devices only scanning once or twice a month. Its a pain for pushing GPO's, too.
Other than that its a decent product, integrates well into ManageEngines other modules and wasnt too pricey, all things considered.
It's disappointing that LMI cannot address relatively simple reporting challenge - they already capture the information at device detail level ;o(
I have scaled down my LMI footprint this year, and for customers who are interested in integrating IT and cybersecurity management - we move completely to M365 platform - endpoint management, inventory, configuration, protection etc.
It really is. I don't want to scale down. I don't want to switch products. We all know what a pain in the backside that is. Starting all over, getting a new vendor, and then hoping they weren't selling you a lot of false promises. I would much rather they just fix this. I bet a lot of us are programmers here, and we're not so easily fooled about how long something takes. A good programming team could pump out a corrected inventory system in a week, a couple of weeks tops if we're doing a paranoid level of bug checking. Which, let's face it, this is LMI, so no bug checking is going to happen. So, yeah, a week or so.
