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Forum Discussion
bluewt
4 years agoNew Contributor
Workstation accessed by another account
Hello, we had a workstation taken over by an admin from evv.wideopenwest.com which is not the account this unit's LogMeIn client was registered to. Obviously, this is a significant security breach t...
CS_HelpDesk
4 years agoGoTo Contributor
Hi bluewt ,
This account that accessed your machine could have been added as a user in your Central account, or someone may have used Central Desktop Sharing feature to start a remote access session with this outside account. Central doesn't allow for you to remote access the same machine at the same time.
To disable desktop sharing, login to your Central account, go to Configuration>Host Preferences, then you create a package or edit one and in the "Remote Control" category, you will see an option to disable desktop sharing. Check on the box, click on "Save", then "Finish and Save all". Now you can assign this package to all machines in your Central account and block this Central feature.
bluewt
4 years agoNew Contributor
Thank you, I will try that.