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Did you ever get a reply, have the same issue. losing XP machines which where connected.
Hi MPlatts welcome to the GoTo Community. I do see that you are currently working with our support team on a resolution. If you need any further clarification or have additional questions, please feel free to ask. Finally, once you receive a response from customer support, it would be great if you could update us on the outcome. This will help others who might encounter a similar issue in the future and allow us to learn from your experience.