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Forum Discussion
Taz56
7 years agoActive Contributor
Your connection to the remote computer has been lost
I have an account with a few hundred machines on it. Most but not all of my machines have started to give me the error "Your connection to the remote computer has been lost" when I try and connect. ...
- 7 years ago
Resolved.
Issue was YOU GUYS added more IP address's to your range, possibly spun up new servers? Not sure.
But either way we whitelisted the new IP's you are using and we can now connect again. We will know to check this first in the future but it would be nice if you guys sent out some sort of cumminication when you do these things.
Thanks
AshC
7 years agoRetired GoTo Contributor
Taz56 Can you be more specific about the network / firewall / systems in place?
I'd say the next step is to have someone physically in front of one of the problem PCs to continue troubleshooting there.
Taz56
7 years agoActive Contributor
Resolved.
Issue was YOU GUYS added more IP address's to your range, possibly spun up new servers? Not sure.
But either way we whitelisted the new IP's you are using and we can now connect again. We will know to check this first in the future but it would be nice if you guys sent out some sort of cumminication when you do these things.
Thanks