Forum Discussion

rhynson's avatar
rhynson
New Contributor
3 months ago

Screen Sharing not working

I am not able to share my screen anymore. This just started this morning. Tried everything, cleared cashe, restarted the app, restarted the computer, nothing worked. Any ideas??

Thanks

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 months ago

    Hi rhynson, welcome to the community.

     

    • What operating system does your computer run?
    • Were you hosting the meeting or attending someone else's meeting and they made you Presenter?
    • What exactly happened when you tried to share your screen, was there an error message?
       
    • rhynson's avatar
      rhynson
      New Contributor
      3 months ago
      • What operating system does your computer run?  Mac OS 14.6
      • Were you hosting the meeting or attending someone else's meeting and they made you Presenter? Presenter
      • What exactly happened when you tried to share your screen, was there an error message? No Error message. When I select the share/screen nothing happened. would not select either of my screens!
      • GlennD's avatar
        GlennD
        GoTo Manager
        3 months ago

        Thank you. As you are using a Mac can you please check System Settings > Privacy & Security > Screen & System Audio Recording and make sure the GoTo app has permission still enabled?