Users can no longer join using app?
I use GTM to support clients and need keyboard and mouse control but when the user follows my instructions and chooses the options to join using the app, they are still joining using the web. Even us...
Forum Discussion
After about 45 min, both my computer and the client's starts acting buggy and slow. Honestly, if can't use the classic GTM - the one that actually works great for my needs - I don't know that I want to use GTM at all.
Below are my specs - it should be more than enough for it, but many of my clients have whatever was on the lower cost side from Best Buy etc when they needed a new computer.
Microsoft Windows 11 Pro
Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB
Thanks for sharing your specs, you are meeting the system requirements, but using the app for an extended period should not result in the app slowing down for all participants.
I can share your feedback with the team, if you identified certain actions that caused a lag, or if there are features not available the new app, please do let me know. Thanks.
