AI could seamlessly organize and prioritize my emails and tasks to help me focus on the most important things without feeling overwhelmed.
Hey Wastive ,
thanks for your post. In fact, many e-mail providers have a "Relevant Inbox" feature already today, for example MS Outlook. I am not sure as to the degree of AI that is utilized, though.
While we don't have e-mail in our offering, we do have a fairly compelling Helpdesk feature in GoTo Resolve. Tickets and issues from end users can be similar to e-mails in that it is important to focus on the important and urgent ones first. To do that, you can define the Importance for each ticket and filter for those in a list or column view. More recently, we also introduced the "Linked Tickets" feature, that lets you manually cluster tickets that are similar, for example when they have a common underlying root cause.
In addition, we are already working on AI-powered solutions that will make it much easier to know where you should focus your attention on and what may be potential root causes for issues.
To not miss out on those enhancements, check out and subscribe to Resolve News here in the forum: https://community.logmein.com/t5/GoTo-Resolve-News/bg-p/GoTo_Resolve_News
Best,
Daniel
