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Forum Discussion
TimothyD
12 months agoActive Contributor
Best practices for reinstalling OS to keep GoTo Data?
 Wondering what best practices if any there may be when you need to wipe a device and reinstall, with how to keep all the data that was added to the inventory/device in GoTo Resolve.  It seems like th...
- 12 months ago
Hi TimothyD
Good to see you and sorry for the delay, I was checking with the team.
Unfortunately, there isn't a built-in feature in GoTo Resolve to directly link old inventory records to new device records after a reinstall, only manual interaction as you noted is possible at the moment.
You may want to create an idea for this here, where others can comment and vote, which helps prioritize implementation.
 
KateG
12 months agoGoTo Manager
Hi TimothyD
Good to see you and sorry for the delay, I was checking with the team.
Unfortunately, there isn't a built-in feature in GoTo Resolve to directly link old inventory records to new device records after a reinstall, only manual interaction as you noted is possible at the moment.
You may want to create an idea for this here, where others can comment and vote, which helps prioritize implementation.