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DKArctur's avatar
DKArctur
New Contributor
3 years ago
Solved

GoTo Resolve desktop app on MacOS does not open

I've just created a GoTo Resolve account, added devices, and downloaded the desktop app for Windows and Mac. The Windows app works fine, but the Mac app will not finish loading. It shows I'm signed i...
  • GoTo_Robi's avatar
    GoTo_Robi
    3 years ago

    Hi DKArctur,

    The GoTo App - you referred to - is the GoTo Connect app for meetings, webinars, etc.

    Agent console native apps and unattended installers should be downloaded from web or desktop console of GoTo Resolve.

    Sorry for the confusion.

    We will check how to avoid similar misunderstanding in the future.

    Br,

    Robi