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JodiAliceRecep's avatar
JodiAliceRecep
Active Contributor
3 months ago
Solved

LogMeIn Resolve Desktop Console Logging Me Out Of Connected Remote Sessions

I recently updated to LogMeIn Resolve Desktop Console to version 1.15.0.43,, and when I'm connected to a remote session, it has started logging me out if it's idle for a little bit.  I multitask a lo...
Remote Support
  • KateG's avatar
    KateG
    3 months ago

    JodiAliceRecep​ I'm confirming this is now resolved. 

    Thanks again for your report! 

Cristiano_R's avatar
Cristiano_R
Contributor
3 months ago

Good morning Kate,

I actually already did this yesterday, I just did it, it offers to edit, delete, or repair, the version is still 1.15.0.43, to which version should 1.15.xx be updated?

 

KateG's avatar
KateG
GoTo Manager
3 months ago

Cristiano_R​ I can ask the product manager, can you please verify if you are having the issue with the console logging off so I can advise them if the issue isn't fixed? 

 

  • Cristiano_R's avatar
    Cristiano_R
    Contributor
    3 months ago

    I'm not experiencing any logging off issues at the moment.

    • KateG's avatar
      KateG
      GoTo Manager
      3 months ago

      Cristiano_R Thanks that's good to know,

      I've reached out to the product manager for clarification and will get back to you soon. It may not be until Monday, they are currently unavailable. Thanks for your patience.

      • KateG's avatar
        KateG
        GoTo Manager
        3 months ago

        Cristiano_R​ 

        I heard back from the project manager, 1.15.0.43 is the current version, sorry for the confusion!