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twburrow's avatar
twburrow
New Member
3 years ago

Lost Connection to device (Windows 10 device)

I have a computer that randomly lost its connection that I had in a group on GoToResolve for updating and doing patches (not RemoteSupport). No matter how many times I restarted the computer it would...
Remote Execution
Windows
KateG's avatar
KateG
GoTo Manager
3 years ago

Hi twburrow welcome to the GoTo Community. Thanks for sharing your experience and solution. I don't have an answer as to why this happened, but the team has been alerted.