Mac issues
Has anyone seen issues with the Mac OS where Resolve never starts? I'm going to be digging into this more tomorrow but we've seen several Mac computers fail to start a client session after its downloaded and opened.
Forum Discussion
13 Replies
This is also downloaded from a new chat/session, using Helpdesk.me
I'm testing this on a mac that is running 15.2 (M2 2022, Air). Resolve isn't even opening from what I can see, I'm not seeing it being blocked either. This is the first time on the mac. Tested on the network and off the network.
Hi NKU_IT, welcome to the community.
Can you provide some more details?
- Which versions of MacOS are they running?
- Was this the first time they tried to join a Resolve session?
- What did the client see on their end?
- Are the Macs all on the same network/part of the same organization?
First time Mac clients running Catalina 10.15 or later will need to grant permission to LMI Resolve, but the client should start and join the session.
