Forum Discussion

LoganY's avatar
LoganY
Active Contributor
2 months ago

Unattended access in stall on MacOS using intune

As the title states i cannot seem to get Unattended access deployed via Intune to our MacOS machines. I followed the below Documentation and seems to error out each time in Intune stating "This file type is not supported" which Intune says it is which i am using the PKG file. Anyone run into the same issue or have any ideas? 

 

https://support.logmein.com/resolve/help/logmein-resolve-unattended-pkg-deployment-in-intune-microsoft-endpoint-manager

3 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Thank you. Since I have been unable to locate any known issues, I have opened a support ticket #21266409 for you so a rep can connect with you and investigate further.

  • LoganY's avatar
    LoganY
    Active Contributor
    2 months ago

    Hi Glenn!

    Nothing special with the PKG file. I do not have it going into groups or anything. I follow the guide to a T regarding the pre install script. It will not install as Intune just shows the file type is not supported. 

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Hi LoganY, welcome to the community.

     

    I have not been able to locate any other reports of this error with Intune. At which step mentioned in the support article do you get the error message? Is there anything special/customized in with the PKG you are trying to use?