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Owcwr's avatar
Owcwr
New Member
9 hours ago

New Ticket Templates?

Hello, 

Curious if it is possible to upload or create a New Ticket template for new ticket being generated. 

Ultimately, to help simplify the process of handling and processing new tickets.  

1 Reply

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  • GlennD's avatar
    GlennD
    GoTo Manager
    8 hours ago

    Hi Owcwr, welcome to the community.

     

     Not at this time. Could you share some more details about what you are wanting and how you see it simplifying the process?