Forum Discussion
MWQ
3 years agoActive Contributor
Yes. First time setting it up. I've tried on multiple browsers - Edge, Chrome, Firefox, Brave on multiple computers too - Win11 and Win10.
GlennD
3 years agoGoTo Manager
MWQ, thank you for the additional details. We were unable to identify any issues with your account on our end so we would like to gather some log files from you for review. Can you please do the following:
- Open Chrome and login into your account
- Open Developer window (F12)
- Go to the Network tab
- Please create your Signature Key
- Right-click on the Network tab and Save all as HAR file
- Email me the HAR file at gotoservice@logmein.com