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Gatedu's avatar
Gatedu
Active Contributor
4 years ago
Solved

Unattended Device Groups

In GoToAssist we were able to manage the visibility of unattended devices between different support groups, with each support group having its own unattended installer to download and deploy to the devices it managed. 

 

I can't see how this is achieved in GoToResolve but is essential as we have to be able to control which unattended devices each team can access.

 

Am I missing something or is this feature not yet deployed in GoToResolve?

 

Any advice appreciated 

  • Hi Gatedu, welcome to the community!

     

    Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.

     

     

      

1 Reply

  • GlennD's avatar
    GlennD
    GoTo Manager
    4 years ago

    Hi Gatedu, welcome to the community!

     

    Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.