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Forum Discussion
Gatedu
4 years agoActive Contributor
Unattended Device Groups
In GoToAssist we were able to manage the visibility of unattended devices between different support groups, with each support group having its own unattended installer to download and deploy to the devices it managed.
I can't see how this is achieved in GoToResolve but is essential as we have to be able to control which unattended devices each team can access.
Am I missing something or is this feature not yet deployed in GoToResolve?
Any advice appreciated
Hi Gatedu, welcome to the community!
Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.
1 Reply
- GlennD4 years agoGoTo Manager
Hi Gatedu, welcome to the community!
Today we added the first phase of device groups for GoTo Resolve. In this first release you can use it for grouping/organizing devices, but we will be adding user access controls, etc with future updates.