Forum Discussion
bhiggins27
11 months agoActive Contributor
User Groups don't inherit permissions to Device Groups
If I add a user to a User Group who has access to a set of device groups, that user cannot see the devices in that group... not until I either remove the user group and readd it, or add the user directly instead. Anybody have issues with this?
3 Replies
- GlennD11 months agoGoTo Manager
bhiggins27 I haven't found another report of exactly the issue you are reporting, but we do have a new ticket associated with assigning agents to device groups which most likely shares the same root cause. I'm adding your report to that ticket for investigation.
- bhiggins2711 months agoActive Contributor
Any update to this? It literally makes the ability to assign a User Group to a Device Group pointless, if I have to manually assign the agent to the device group that is later added to a User Group already assigned to the device group...
- GlennD11 months agoGoTo Manager