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Forum Discussion
mcisar
3 years agoNew Contributor
2FA on Agent Console?
I'm wondering why, if I have 2FA enabled on my GotoAssist account that the Desktop Agent Console doesn't prompt for 2FA when I log in? How can I fix this? Mike
Kaz111
3 years agoActive Contributor
I find with the Desktop V5 software that if, I DO NOT sign out, I can get back in without adding credentials and 2FA. However, if I Sign Out, the next time I access the desktop software, I have to input username, pass, and then the codes from my 2FA authentication app, Google Authenticator in my case.