Forum Discussion

KingJason's avatar
KingJason
Active Contributor
3 years ago

Can't Uninstall Unattended program from laptop

Hi   I have unattended access on a laptop and it has stopped working,  not been online for 140days according to the devices page.  How can I remove this from the device?  I have found an applicatio...
KingJason's avatar
KingJason
Active Contributor
3 years ago
Unfortunately right click on the icon does not give me any options. I have used this method in the past but not working this time.

The question has been asked on here before but no resolution.

Anything else I can do? the uninstall option must point to a program somewhere? can I run that?

Cheers

Jason
  • KingJason's avatar
    KingJason
    Active Contributor
    3 years ago

    Time to put in a support call I guess 🙂

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Sorry, it took me a while to track this down: /Library/ApplicationSupport/ and delete LogMeInRemoteSupportUnattended folder, and restart the computer.

       

      • KingJason's avatar
        KingJason
        Active Contributor
        3 years ago

        Is that for a mac?  I am on a laptop.  Maybe I do something similar and just delete the folder in program files