Converting from v4 vs v5 vs GoToResolve
I am a long time user of GoToAssist v4 and have not complaints. Back when v5 was released, I was told that if I switched to v5, none of the Unattended saved passwords would carry over to v5 and I wo...
Forum Discussion
Glenn, thanks for the great information. I took your advance and switched over to v5 and downloaded the desktop console. Seems to be running smoothly. I do have two questions.
1) Do I eventually need to install the v5 Unattended Installer. Are there any advantages/disadvantages?
2) I've noticed, while testing, that the saved credentials "Log In" link disappears after a few seconds of connecting. I have to disconnect the session then reconnect. Is there a way to bring up that link without having to disconnect/reconnect?
There is no need to install v5 Unattended since you can access your v4 Unattended from the v5 Console. The only advantage would be that it could serve as a backup option in case v4 stopped working for some reason. For the stored credentials, there isn't an option to trigger them again currently, but if the Windows login screen also times out I have seen the option to use the stored credentials show up again.
