Forum Discussion

nickxcarr's avatar
nickxcarr
Active Contributor
12 months ago

Deployment via MDM to Mac - device doesn't register

I'm working on moving my company to zero-touch deployment for Macs (a little late, I know), and I'm running into issues deploying the Remote Support agent. We are using Intune for MDM.   If I deplo...
CoryBarnett's avatar
CoryBarnett
Active Contributor
6 months ago

I am running into this issue right now. Did you ever find a solution?

  • nickxcarr's avatar
    nickxcarr
    Active Contributor
    6 months ago

    Nope. We haven't pulled the trigger yet, but the solution is going to end up being TeamViewer. We've had enough other issues with GoToAssist that it's no longer worth the hassle.

    • CoryBarnett's avatar
      CoryBarnett
      Active Contributor
      6 months ago

      Yeah same we've had plenty of issues too, but don't have an option due to owners not willing to spend elsewhere. So far support has not been any help but if I ever find a solution I will post for someone else that comes along.

      • KateG's avatar
        KateG
        GoTo Moderator
        6 months ago

        CoryBarnett, nickxcarr Sorry to hear about this issue. We are checking in with the team for further insight into what may be happening. 


        In the meantime, have you reviewed GoTo Resolve as an option?