Forum Discussion

candasix's avatar
candasix
New Contributor
11 months ago

Diconnect after connected in a mintue

I have an issue remote the few desktop model is Dell Vostro Tower Desktop 3020 windows version  Windows 11 Pro 23H2 Build 22631.3085 . When I success connect to the desktop and then it will lost the ...
GlennD's avatar
GlennD
GoTo Manager
11 months ago

Hi candasix, welcome to the community.

 

In December of 2023 we released a software update, do you know if these computers have updated? 

  • Windows (v. 5.12.0.3440) and Mac (v. 5.12.0.3653) 

 

  • candasix's avatar
    candasix
    New Contributor
    11 months ago

    Yes, we have new version installed  it is V 5.12.0.3440, but still the same. We have many laptop and desktop but only this desktop model has this issue.