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Forum Discussion
candasix
2 years agoNew Contributor
Diconnect after connected in a mintue
I have an issue remote the few desktop model is Dell Vostro Tower Desktop 3020 windows version Windows 11 Pro 23H2 Build 22631.3085 . When I success connect to the desktop and then it will lost the ...
GlennD
2 years agoGoTo Manager
Hi candasix, welcome to the community.
In December of 2023 we released a software update, do you know if these computers have updated?
- Windows (v. 5.12.0.3440) and Mac (v. 5.12.0.3653)
- candasix2 years agoNew Contributor
Yes, we have new version installed it is V 5.12.0.3440, but still the same. We have many laptop and desktop but only this desktop model has this issue.