Forum Discussion
AshC
Retired GoTo Contributor
Hi RBlanco
If you have the Mobile Add-On for your GoToAssist plan, has the mobile app ever worked previously on this iOS device, or did this just start happening with the most recent update?
RBlanco
3 years agoActive Contributor
It used to work with v4 unattended remote agent. After converting to v5 it stopped working. I posted a case regarding this issue around a year ago. The reply was that they were working on it. Still waiting.