Forum Discussion

SMPA's avatar
SMPA
New Member
4 years ago

GoToAssistv5 Unattended Agent failing to connect

I have Windows Servers/Workstations in local and remote office(s) with Unattended Agent deployed. In some cases, I am able to connect to the PCs, but not getting a response once the <CTRL> + <ALT> + ...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

SMPA  [Update]   We're able to repro this in-house, and will be providing a patch coming soon.  I'll let you know as more info becomes available. 

 

FCAlanSIU's avatar
FCAlanSIU
New Member
4 years ago

still no update in 2022?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Thanks for your patience.  We are working on the final update for the next release now.  It should be available within days. 

    • RBlanco's avatar
      RBlanco
      Active Contributor
      4 years ago

      Hi AshC, please reply to this message once the update is available.  Thank you.