Manu47
4 years agoNew Member
Many problem
Hello, Lots of problems with this new version: - Inability to connect to the remote machine. - Copy / Paste does not work in Hyper-V VMs. - Machines that disappear. - Machines viewed offline whi...
Hi Manu47
Thanks for this feedback!
Are you strictly using GoToAssist V5 there, or is this behavior present in V4 at all?
We are aware of some of the offline problems, and plan to fix this very soon.
Connection problems we would need to flesh out with specific error messages given, as well as the browser in use and state of the unattended machine.
Can you please elaborate how you are using the copy-paste functionality there, as we don't have full support for some virtual environments. Relative to this, which 'clipboard' is activating, if not the default one?
For the Excel links, have you doublechecked the default web browser there?