Forum Discussion

OrthoC's avatar
OrthoC
New Contributor
5 years ago

Remote unattended stopped working as of W10 2004!

Hello, I have a bunch of computers that are Windows 10 Pro machines, and the majority of them have recently updated to build 2004 (needed for some of my other software).     As of this update, all...
  • medwds's avatar
    medwds
    5 years ago

    Sorry, it had not been my intention to take the thread off-topic. Since this isn't a very active forum and it had been three weeks since your post, I thought I'd add to it rather than create a new one in case there was an overlap in our issues.

     

    In terms of log files, when I run the .exe version of the unattended installer (downloaded from the console) on a client machine, it generates a file in the same directory called something like UnattendedUpdater.txt. For me, this was useful in determining that the installation hadn't actually been successful because a previous instance was running. Again, I'm not posting this to hijack the thread; rather, I'm hoping that if you also are seeing this error in the log, my suggestion for a "clean" install might help you.

AshC's avatar
AshC
Retired GoTo Contributor

medwds  Sorry about that.

Have you been able to gather log files from an affected machine for Customer Support to examine in detail?  If there's a problem with the install we'd like to know what's happening there.

medwds's avatar
medwds
Active Contributor
5 years ago

I'll be glad to do that once I know which files to provide and where they're located. Should I get in touch with Customer Support directly to find out?