Forum Discussion

OrthoC's avatar
OrthoC
New Contributor
5 years ago

Remote unattended stopped working as of W10 2004!

Hello, I have a bunch of computers that are Windows 10 Pro machines, and the majority of them have recently updated to build 2004 (needed for some of my other software).     As of this update, all...
  • medwds's avatar
    medwds
    5 years ago

    Sorry, it had not been my intention to take the thread off-topic. Since this isn't a very active forum and it had been three weeks since your post, I thought I'd add to it rather than create a new one in case there was an overlap in our issues.

     

    In terms of log files, when I run the .exe version of the unattended installer (downloaded from the console) on a client machine, it generates a file in the same directory called something like UnattendedUpdater.txt. For me, this was useful in determining that the installation hadn't actually been successful because a previous instance was running. Again, I'm not posting this to hijack the thread; rather, I'm hoping that if you also are seeing this error in the log, my suggestion for a "clean" install might help you.

medwds's avatar
medwds
Active Contributor

I have customers on Windows 10 version 2004 with unattended support working as expected. On the other hand, now and again a customer will appear offline in the console, and having them restart Windows doesn't help. When I try to reinstall the unattended client, it fails with the log file saying it couldn't delete a folder. For want of a better method, I've been fixing this by terminating the processes, deleting the LogMeIn unattended folder from Program Files, then reinstalling the client. This is definitely a recent issue for me, but not limited to 2004.

teure's avatar
teure
Visitor
5 years ago

Thank you for sharing this.  I am currently going through this and have been pulling my hair out.