Forum Discussion
The End Session button on the client does not work when the session is hung
Last week I lost my connection on a remote host with Unattended installed, which appeared as "offline" on my GoToAssist Unattended Console. I was able to get connected with Central to finish my work ...
Hi JCR_643, welcome to the community.
I think we need to look into why both of these sessions hung. Were these Windows PCs or Macs?
Both Windows 11 22H2. The one with Unattended was an always-on desktop. The various units in the field have all been Win11's and will either go to offline during the troubleshooting process or when the employee calls will show up as offline on GTA5 but online on Central. The Instant session was a laptop that may have gone to sleep.
