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Forum Discussion
bbazian219
5 years agoActive Contributor
Unattended access clients off line
 For some reason 75% of my unattended clients appear to be off line.  I know that they are "online" but not showing so in G2A.  Any ideas why they would stop reporting in?  We are talking about 100 cl...
FreedomSolution
5 years agoNew Contributor
5.6.0.1373.
We have a small amount of users on the newer 5.7 release. Most are on 5.6.0.1373.
I went ahead and updated my client to the latest one.
Another issue I noticed was that my machine was showing 2 installs
I went ahead and removed both of them and installed the latest. I have seen this before on other machines as well.
AshC
5 years agoRetired GoTo Contributor
FreedomSolution After the re-install / update progress completes, do you see the same active behavior in the task bar?
- FreedomSolution5 years agoNew Contributor
Still seeing the same issue at the latest version available for download from our portal is the 5.6 version. Is there a way for us to have the 5.7 version released to us?
- AshC5 years agoRetired GoTo Contributor
FreedomSolution I double checked the rollout plan for 5.7, and it looks like we should be at 100% by next week. I'm sorry for the confusion, it should not have been posted on the support site so early.
 
 - FreedomSolution5 years agoNew Contributor
The exe and MSI for unattended installer is still showing 5.6.0.1373
Just tried the download from the site and from the gotoassist desktop application.
- FreedomSolution5 years agoNew ContributorTo be clear, all of our available downloads are the 5.6.0.1373 version.