Forum Discussion
- AshCRetired GoTo Contributor
Hi Cooper,
Stored credentials are currently compatible with Windows OS and can be updated through the Unattended endpoint when running in the task bar. Here's a full description you may reference: https://help.gotoassist.com/remote-support/help/storing-unattended-credentials-windows-only
- Kaz111Active Contributor
Hi Ash, I am still on V4 Desktop. Somewhat related to the OP's original question.
Questions:
- If I upgrade to V5, will this auto push my unattended clients from V4 to V5 without any assistance on my part?
- Do both V4 and V5 exist on my client computers or just V5 alone?
- After the upgrade from V4 to V5, what occurs with all my currently stored V4 credentials, do they forward on to my clients upgraded to V5?
If there is a current Q&A available to answer these and many more questions I have, I would appreciate a link to it.
Many thanks.
- AshCRetired GoTo Contributor
Kaz111 There is currently no way to automatically move from V4 to V5, they would both exist side by side on your computer.
Please see this article explaining some of the changes in more detail: https://help.gotoassist.com/remote-support/help/gotoassist-version-faqs