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Forum Discussion
TheSkyman
3 years agoActive Contributor
Unattended Device Access
Using version 4 console or web. When we connect to a remote unattended device (v4.8) the device prompts the user to allow connection. Using version 5 console or web (still v4.8 on the device) the c...
GlennD
3 years agoGoTo Manager
Hi,
Interestingly, prior to v5 being released we received semi-regular feedback from customers asking that the prompt to allow/deny the connection be removed as they found it inconvenient. I doubt that we will change how v5 works at this stage, but GoTo Resolve has the allow/deny prompt like v4.
DSipp
3 years agoNew Member
I am in the camp of never allowing access to a session without user acceptance. definitely trading convince with ease of use.