Using version 4 console or web. When we connect to a remote unattended device (v4.8) the device prompts the user to allow connection.
Using version 5 console or web (still v4.8 on the device) the connection is made automatically.
How can we make it so the user is always prompted to allow connection?
This question is answered, but the answer is disappointing. To be able to see what is on a user's screen with-out them giving you permission is just a bad way to do things. HIPAA and other confidentiality rules would be violated if this where to happen. I know version 4 keeps this feature but if a tech uses the version 5 console accidentally that's a problem.
V4 allows the user to allow or reject the connection but if no response then the connection is made regards. So you would have to educate user not to leave screen open. V5 does not have the option to allow or reject until the connection has been made. I would be happy if the V4 method was reintroduced in V5 or a least an option.
