Forum Discussion

Erin111's avatar
Erin111
New Member
11 years ago

Customers automatically disconnected before session starts

I have two unattended computers that refuse to connect. The start to link then for some reason they are disconnected. The software configuration on both systems has not changed. Has anyone ran into...
JamesA.Restucci's avatar
JamesA.Restucci
New Member
10 years ago
Glenn, this is not the case in our situation.  We see the "Customer has left session" when attempting to create a connection to the server; however, we are also connected via RDP and the server is not rebooting.  The GotoAssist Service is crashing on a regular basis.  This is started happening on multiple machines that we monitor, Windows Server 2008R2 and Windows 7, and Windows 8.  So I don't believe this issue is related to the OS.