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Setup SSO - Users are not being synced to GoToAssist Portal
From the admin center: https://admin.logmeininc.com/
It took me to https://organization.logmeininc.com/ to setup and configure SSO with Azure.
It's all setup, users are syncing etc. into that Portal. However, none of those users are showing up in the GoToAssist admin portal? https://admin.logmeininc.com/
We still have to create them manually. How to I force them to use SSO and not their personal chosen password?
Hi,
I actually got this working. You have to start the sync jobs and choose the groups you chose to sync and select the roles you want. Im sure the AD connector also works but I didn't have to do any of that.
2 Replies
Hi,
I actually got this working. You have to start the sync jobs and choose the groups you chose to sync and select the roles you want. Im sure the AD connector also works but I didn't have to do any of that.
Hi LDP-KStill, welcome to the community.
Enabling SSO does not automatically sync users as it is for authentication only. In order to sync users with Azure you will need to configure the AD connector v.2 SSO = authentication AD Connector = sync'd users
For SSO to be required we need to enable a setting on your account so I have created a ticket for that.
