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MoisiePants's avatar
MoisiePants
Active Contributor
7 years ago

Mac Keyboard Mapping - Again

Hello: I mentioned this in another Mac thread, but I'll break it out into its own rather than polluting that thread:   We had this issue back in 2016 - and it's come back (or never went away and...
MoisiePants's avatar
MoisiePants
Active Contributor
7 years ago

Hello Glenn:

 

On my brief tests so far, this new release is definitely an improvement - thanks. However a colleague had an issue this afternoon with text entry coming in as 'AaaAaaaaAAA' etc under build 1599.

 

I can provide the Session ID so you can see the recording of this if necessary.

 

Thanks,

 

Pants.

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Hi Pants,

    I apologize for the new error seem over there.

     

    Since the problem began, has it recurred again?   If so, could you specify what client OS were in use at the times?

    • MoisiePants's avatar
      MoisiePants
      Active Contributor
      7 years ago
      Hello Ash:

      Thanks for looking in. So far, the problem hasn't come up again for either myself or my colleagues.

      I believe both the Expert and Client ends were running macOS10.12.something.

      Best wishes,
      Pants.
      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        Thanks MoisiePants , we were also unable to repro that text response.  Please let us know if it continues.