psol_user
4 days agoNew Member
Reset not working 1712
I have a couple of client machines that can often get stuck. Usually if a local user RDP connected and then rather than logoff they just close the session.
On connection I am taken to the desktop login screen, after login I get restarting screen sharing and it would never get passed.
The solution in the past was always:
end session > Reset Connection > wait > Refresh > Connect again and then I would get logged in.
This week after 1712 that is not working the desktop app always shows the machine is in a connected state, which it is not and I have tried the webconsole as well and even the option to Connect anyway and terminate their session does not work.
Any ideas?