Forum Discussion
I loved that chat feature as well! Also- Not sure why v5 dev team seems like its understaffed or something. Issues like this should be resolved by now. 2023 and still issues persist. These seem very easy to fix. I personally don't like having to have both v5 and v4 on every one of my workstations. v4's best features should have been considered. Like switching between monitors, chat feature, and even sorting/viewing unattended list on the console was easier/better on v4. Something simple like CTRL ALT DEL was never an issue. I still am having the same v5 issues from when v5 was in post BETA (over two years ago it seems).
EDIT: Completely forgot I replied to this post last year lol... crazy that similar issues are still ongoing. I don't know how enough people aren't talking about this.
If you use the desktop console with v5, you can pop the chat window out and move it to another screen etc
Right now a lot of the focus is on GoTo Resolve. We're working to build the best of v4 and v5 plus improvements that were requested for both v4 and v5 into GoTo Resolve.
- chrisg7502 years agoActive ContributorThat's great Glenn, but those prices are scary looking! I have a lot of agents, and might have to force me to look into other options if it forces us to move to this new software at a different pricing.