? - How to Bypass AI support
I was stuck in a loop yesterday. I would say representative and it would be a long silence then it would ask if I wanted to be transferred, I would say yes, but it wasn't catching that and would star...
Forum Discussion
Hi mkeaton
An update, the team identified a bug with the AI chatbot which should be resolved. Please know that we are committed to providing a seamless experience and always strive to connect our customers to a live agent as quickly as possible when requested. Thanks for reporting this, I hope it's a better experience going forward.
