Forum Discussion

GPM1's avatar
GPM1
New Member
3 years ago

Answer calls through headset

I recently signed up to gotoconnect.  I need to be able to answer and hang up call with just the headset.  Does anyone know how to be able to do that?  Once I answer the phone with the computer I can...
Question
jcroelofs's avatar
jcroelofs
New Member

Any updates on this? I'm still not able to use headset controls to answer a call whether using the web interface or separate GoTo Windows app. Thanks for anyone's help!

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi jcroelofs,

I am happy to report that we are working on this currently. I do not have an ETA I can share just yet, but once I do I will post an update here.

  • jstrittmatter's avatar
    jstrittmatter
    Active Contributor
    2 years ago

    Any update on the headset functionality? 

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi, I will post an update once there is news to share. 

       

      • jstrittmatter's avatar
        jstrittmatter
        Active Contributor
        2 years ago

        Do you have an ETA?