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JenniferMumaw's avatar
JenniferMumaw
New Member
2 months ago

Conference Bridge Hold Music Not Reflecting Configured Playlist

I've recently noticed that the hold music for our Conference Bridge is defaulting to the system's "Default" music, even though we have a specific Hold Music Playlist configured in the System Settings. This issue appears to be limited to the Conference Bridge - our other lines are using the correct playlist as expected. This wasn't the case previously, so it seems something may have changed. 

 

 

2 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Hi JenniferMumaw​, the team has identified why this is happening and are working to release a fix very soon. Thank you for your patience.   

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Hi JenniferMumaw, welcome to the community.

     

    Thank you for reporting this, it has been shared with the team for investigation.