jacobtr93
2 months agoNew Member
Deleted Queues in analytics?
Hello,
If we delete an existing call queue due to it no longer being used, will we retain the historical data from that queue in Analytics? Will we lose anything other than the queue itself?
Hi jacobtr93, welcome to the community.
Yes, you will still be able to see the data, just uncheck the All Queues option and adjust the time filter to include when the queue was active.