natenebNew Contributor2 years agoDesk phone no longer rings for Queue calls Prior to the last update we had users whose Desk Phone would ring at the same time as their Soft Phone when they received a call in Queue. These users were logged into the queue via their Soft Phone...Show More
GlennDGoTo Manager2 years agoHi nateneb, welcome to the community. I am not aware of any recent updates that may have caused this issue, but our team is reviewing things from our side.
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