Solved
Does Holiday Schedule Indicate Open or Closed Hours?
Hello there, I have a question about the schedules. This seems simple enough but we are having issues with this and want to make sure I understand how the system works. When I am adding a holiday t...
You are correct. When you add a Holiday you are telling the system that the office is closed. It can be All Day or specific hours depending on your needs. Once you have added the Holiday you edit your Dial Plan and select what happens when someone calls and the office is Open, Closed or on Holiday.
